Supporting You With Our Experience
With over 20 years of experience in home care services, we have a very good understanding of the challenges in the home care industry. In today’s environment, we all need to be cautious of who we allow in our home. That’s why By Your Side Home Care’s screening process is so stringent. We also know the caregivers we refer through our thorough registration process and prior client placements.
Not only that, we are there to assist clients when the unexpected occurs. By Your Side Home Care is there to provide you with ongoing referrals that can fill-in when your caregiver is sick, goes on vacation or an emergency occurs. We offer 24-hour emergency access to additional caregivers if and when such situations occur.
As your service needs change, By Your Side Home Care is there to immediately respond to your new circumstances. If you have a need for additional caregivers due to a sudden illness or an increase in service needs because of deteriorating health, By Your Side Home Care is only a phone call away.
By Your Side Home Care also maintains professional liability insurance for your added peace of mind.
Meet Our Team
Scott Knoll, Owner
Scott opened By Your Side Home Care in 1994. As the By Your Side Care owner, Scott’s ongoing commitment is to assure high levels of customer satisfaction and service. He is proud of the dedicated employees that assist clients and caregivers daily to maintain By Your Side’s quality reputation.
Scott graduated from the University of Denver in 1986 with a Master’s degree in Social Work and is a former licensed family, individual, and group Therapist.
Scott has lived in Lancaster County since 1994 and enjoys all types of water related activities, especially boating on the Chesapeake Bay. He also enjoys spending time with his 24 year old daughter, Megan, as well as his family. Scott also enjoys entertaining, traveling and the outdoors.
Jessica Faus, LPN/Manager
I first became involved in nursing 17 years ago as a dietary aide while taking nurse aide classes to continue helping others. I spent the next 5 years caring for the elderly in a local retirement community that gave me so many meaningful experiences. As a desire to make this my long-term career choice, I went back to school for Practical Nursing and graduating in 2005 as a Licensed Practical Nurse.
Over the next several years I had the pleasure of working with wonderful individuals who gave me the opportunity to expand on my profession learning everything from scheduling and staff development to payroll processing.
In 2015, I was blessed with the opportunity to become the Manager of By Your Side Home Care and I absolutely love my job!
As a wife of 14 years and a mother of 2 beautiful daughters, we spend time as a family enjoying the outdoors, fishing, boating, kayaking and traveling the country. And I cannot forget our super sweet dog “Frenchie” who goes everywhere with us and enjoys boating also. As for my personal hobbies, I enjoy crafts, antiquing and baking for my family.
Paige Barnett, Care Coordinator
I took a data processing class that taught me bookkeeping skills as well as basic to moderate computer skills. These skills helped me into the banking field for several years before I chose to become a nursing assistance. During this 6-year time period, I was not only able to learn all of the necessary skills to care for someone, I was also able to learn how to open up and bond with the patients that I cared for.
After the arrival of my daughter, I decided to take a part time position in sales and bookkeeping at a housing company. This helped to develop my customer service skills, phone skills, and billing skills. I also began to take care of people as a private duty in home care worker. This was quite a different avenue than working in a facility and I fell in love with in home care.
In 2011, I was offered to join the team here at By Your Side Home Care. I started as a caregiver recruiter and added care coordinating shortly after. It has been a wonderful experience knowing that we are able to help keep people in their homes and I feel rewarded each day.
I was born and raised in Lancaster County and continue raising my own children here. We enjoy hiking and swimming and as a proud mother I have enjoyed watching both of my children compete in soccer for the past 8 years.
Sharon Kolenda, Client Intake Coordinator
Sharon has 28 years of experience as a District Manager for American Greetings and General Mills. After retiring from the corporate world, Sharon found her calling when helping a fellow parishioner under Hospice Care through her church. That’s where By Your Side Home Care discovered Sharon.
Sharon has been working for By Your Side since 2006. Sharon is currently an Intake Coordinator but has worked as a Manager and Care Coordinator throughout her many years of service. Sharon genuinely believes in the mission of By Your Side Home Care and has helped many families find appropriate care throughout her tenor.
Sharon is the mother of two grown children, Mike and Kim and is blessed with 7 grandchildren. Sharon is also a dog lover and has three furry children which occupy much of her time.
Sharon Weaver, Recruiting Coordinator
I have been working in the medical field in many facets including: management, human resources, client relations, auditing and coding and billing for over 25 years.
A lifelong resident of Lancaster County, married to my husband Brian of 28 years, I have four beautiful daughters and two precious Beagle-mix dogs.
In my free time, I enjoy spending time with my family travelling and being outdoors; canoeing, hiking, biking trails and camping. I also enjoy reading, cooking and knitting.
Senior Care Second to None
In the years since By Your Side Home Care began, the company has:
- Provided over 3-million hours of service to thousands of Lancaster and York County residents.
- Received 96+ satisfaction ratings directly from its clients and their family members.
- Continually received our highest percentage of referrals from satisfied customers.
- Maintained a registry of over 180 active caregivers.
"We believe in treating your family as if it were our own," owner Scott Knoll is fond of saying. And By Your Side Home Care delivers!